Your guests are more than welcome to accompany you and the apartment asks that you let the apartment team know and that your roommates are also considered. You are solely responsible to your guests and will be held liable for any complaints or damages caused by them.
How do I report a room maintenance issue?
Within 7 days of your arrival you will receive a checklist to complete and any issues you may find can be reported to property staff – who can then resolve them for you.
When should I check out?
Your final check-out date is the end date of the tenancy. You can leave before the tenancy end date, you just need to sign at reception to inform the on-site property team that you have left and do not intend to return.
Can I have a friend stay overnight?
Your guests are more than welcome to accompany you and the apartment asks that you let the apartment team know and that your roommates are also considered. You are solely responsible to your guests and will be held liable for any complaints or damages caused by them.
How do I report a room maintenance issue?
Within 7 days of your arrival you will receive a checklist to complete and any issues you may find can be reported to property staff – who can then resolve them for you.
When should I check out?
Your final check-out date is the end date of the tenancy. You can leave before the tenancy end date, you just need to sign at reception to inform the on-site property team that you have left and do not intend to return.
Can I leave items in the room if I have booked the room for the next year?
If you have booked accommodation for the next year, but your current lease ends before the next lease begins, you will need to contact the on-site team to arrange a summer short-term lease to fill the gap.
Can the apartment store my luggage after I move out?
No, nothing can be stored in the apartment after you leave, so take everything that is yours, or contact a storage company to assist.
When can I get my deposit back?
Your deposit will be returned to you within 30 days of the end of the rental period and you will be reminded if there are any deductions. DPS will contact you to arrange a refund.
Can I pay in installments?
If you have a UK guarantor you can choose to pay in 4 or 9 installments, if you do not have a guarantor you will need to pay in full before arrival.
Can I pay by bank transfer?
If you are an international student and cannot pay by direct debit or card then we have the option of bank transfer. Be aware that many banks charge a "transfer fee" and you will need to make sure that the money you send covers both the transfer fee and the full rent.
When can I check in?
From the very beginning of your tenancy with an apartment, your room is cleaned and ready to go, and you don't have to check in on the start date of your tenancy agreement.
Can the apartment store my luggage before my arrival?
The apartment cannot store any items until your arrival.
Can I stay in Norfolk Street student accommodation over the summer?
You can stay at Norfolk Street over the summer if your tenancy includes it. If not, you need to apply for short-term extensions or contract renewal in advance, subject to availability. Suppose you are new to us, you can book flexible summer lets in Sunderland on uhomes.com, perfect for summer courses, internships, or exploring the city.
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Is Norfolk Street secure for students?
Norfolk Street is a safe student accommodation in Sunderland, providing a well-managed and secure living environment. The property features multiple security measures, including 24/7 CCTV monitoring, smart door entry systems, and an on-site support team.
Are utility bills included in the rent for Norfolk Street?
Yes, Norfolk Street offers all-inclusive rent, covering water, electricity, heating, and high-speed internet. Your monthly payment covers all essential services with no hidden fees.
What facilities are available at Norfolk Street?
Norfolk Street offers diverse modern amenities and facilities, such as superfast Wi-Fi, laundry facilities, quiet study rooms, communal space for socialising, and 24/7 security. You'll have easy access to study, relax, and entertainment at Norfolk Street.
Can my family or friends stay for a few nights after dropping me off?
Yes, Norfolk Street usually allows short stays for family or friends during move-in. You need to get approval from the property management team in advance and register your guests.
If you live in a shared student flat, you should also get permission from your flatmates.
Please note that consecutive nights for guests may be limited. Norfolk Street has clear guest policies for student accommodation to protect the safety and privacy of all residents. We recommend checking relevant rules before inviting guests to ensure a pleasant stay for both you and your guests.
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What amenities does Norfolk Street offer?
Norfolk Street offers diverse modern amenities and facilities, such as superfast Wi-Fi, laundry facilities, quiet study rooms, communal space for socialising, and 24/7 security. You'll have easy access to study, relax, and entertainment at Norfolk Street.
What are the benefits of booking Norfolk Street through uhomes.com?
For students new to Sunderland, choosing a professional and reliable rental platform is crucial. Booking Norfolk Street through uhomes.com offers several benefits that make your rental experience more supportive, affordable, and secure:
Exclusive Lowest Price & Highest Cashback
uhomes.com offers exclusive discounts and the lowest prices through a strong partnership with Cloud Homes, helping students save the most via booking Norfolk Street with us.
Secure and Simple Booking Process
We make Norfolk Street booking process easy and secure, from viewing the properties, applying, signing the tenancy agreement, to paying rent all online, simplifying the entire rental journey.
Professional Rental Services
To help students address any potential issues in the process of renting Norfolk Street student accommodation, uhomes.com provides professional rental support from initial inquiry to contract signing. The services include arranging a viewing of the flat, assistance with paperwork, contract interpretation, and moving-in help.
Authentic and Verified Properties
The information about listed properties, including Norfolk Street, has been strictly verified by uhomes.com, helping students effectively avoid scams and rental traps.
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What is the nearest university to Norfolk Street student accommodation?
The nearest university to Norfolk Street is Sunderland College, City Campus, 9 minutes walk away.
How much does Norfolk Street Sunderland cost?
The rent for Norfolk Street student accommodation starts from £134.02 per week, depending on the room type and tenancy length. Our rents are all-inclusive, covering utility bills, high-speed Wi-Fi, and access to on-site amenities, with no hidden costs.
Browse the "Floor Plans" section on this page to see up-to-date pricing and availability of your chosen flats.
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Is there WiFi at Norfolk Street?
Yes, Norfolk Street offers high-speed Wi-Fi throughout the building and in your room. The cost of internet is already included in the rent.
Can I view Norfolk Street before booking?
Yes. You can view Norfolk Street before booking. We offer both immersive 360° virtual tours and in-person viewing, so you can review the rooms and facilities in detail. Verified photos and videos are also available on our website. Reach out to our team to schedule a viewing at your convenience.
What kitchen appliances are included in Norfolk Street?
Rooms at Norfolk Street Sunderland usually include essential kitchen appliances, such as a refrigerator, oven, and microwave. Some properties may also provide a kettle, toaster, freezer, or dishwasher, depending on the room type.
Can I ship my belongings to Norfolk Street before I arrive?
Yes. You can ship your belongings to Norfolk Street before you arrive. Contact reception to confirm the storage time and the number of postal items beforehand. Avoid sending large items, as storage space is limited. You can schedule the delivery of bedding and clothing 1–2 days before your check-in date. It's important to clearly label every parcel or suitcase with your full name and room number at Norfolk Street so you can easily find your items.
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How close is Norfolk Street to local universities?
Norfolk Street is conveniently located near local universities and colleges. You may expect to reach the universities from Norfolk Street student apartment in:
Sunderland College, City Campus: 4 minutes drive
St Peter's Campus Sunderland, Tom Cowie Campus: 6 minutes drive
University of Sunderland: 4 minutes drive
University of Sunderland, City Campus: 5 minutes drive
Sunderland College, Bede Campus: 18 minutes drive
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Are there communal areas for socialising at Norfolk Street?
Yes, Norfolk Street offers communal areas furnished with comfortable sofas and tables for residents to relax and socialise. These areas, such as social lounges, are ideal for unwinding after a day of lectures, hosting small gatherings, making new friends, and experiencing diverse cultures. Norfolk Street student accommodation is more than just a room, but a vibrant community.
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5.0
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St Peter's Campus Sunderland, Tom Cowie Campus
Norfolk Street, サンダーランド | Classic En-Suite | 33 週
5.0
Great introduction and helpful advices from Ms. Binh. Always willing to help and response to all questions although it was out of her working time.
Great introduction and helpful advices from Ms. Binh. Always willing to help and response to all questions although it was out of her working time.