Please enter the Student Portal interface of your apartment, click Pay Here to enter the payment interface, and you can view the detailed information of the payment plan. The corresponding key information is [Narrative] payment item [Total Amount] the total amount that needs to be paid for this payment item [Remaining Amount] how much of the payment item is left to be paid [Due Date] payment deadline (format date/month/year) [Status 】Payment status
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how do i make a reservation
Contact your uhomes rental consultant, she will lead you through every step of booking.
How to pay rent?
Please enter the Student Portal interface of your apartment, click Pay Here to enter the payment interface, then tick the items that need to be paid, and click Confirm to enter the payment interface. The apartment supports online credit card payment (support debit card or credit card) or bank transfer (only supports Transfermate payment platform) 1. Online credit card, please select the worldpay option, and then enter your bank card information. Please make sure the payment card type is one of the following four: Mastercard/Visa/Maestro/JCB. And please make sure that the payment card has sufficient amount, and the bank is opened and supports the payment behavior. Please note that payment cards do not need to be present in person. 2. For bank remittance, please select the Transfermate platform, fill in the information as required, and then complete the corresponding payment at the bank. However, please note that wire transfers may take multiple business days to arrive.
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When is the due date for rent payment?
Please enter the Student Portal interface of your apartment, click Pay Here to enter the payment interface, and you can view the detailed information of the payment plan. The corresponding key information is [Narrative] payment item [Total Amount] the total amount that needs to be paid for this payment item [Remaining Amount] how much of the payment item is left to be paid [Due Date] payment deadline (format date/month/year) [Status 】Payment status
さらに表示
how do i make a reservation
Contact your uhomes rental consultant, she will lead you through every step of booking.
How to pay rent?
Please enter the Student Portal interface of your apartment, click Pay Here to enter the payment interface, then tick the items that need to be paid, and click Confirm to enter the payment interface. The apartment supports online credit card payment (support debit card or credit card) or bank transfer (only supports Transfermate payment platform) 1. Online credit card, please select the worldpay option, and then enter your bank card information. Please make sure the payment card type is one of the following four: Mastercard/Visa/Maestro/JCB. And please make sure that the payment card has sufficient amount, and the bank is opened and supports the payment behavior. Please note that payment cards do not need to be present in person. 2. For bank remittance, please select the Transfermate platform, fill in the information as required, and then complete the corresponding payment at the bank. However, please note that wire transfers may take multiple business days to arrive.
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Does the apartment provide bedding and kitchenware?
Generally, there are only basic furniture and facilities in the room, and the bedding and kitchen utensils need to be prepared or purchased by the students themselves.
Due to delays, I communicated the Flexible Booking Policy to the apartment. When should I pay the re
Since the Flexible Booking Policy is reviewed and decided by the apartment case by case, there is no strict uniform standard. Please confirm your revised payment amount and payment deadline with the apartment separately after you successfully apply for the Flexible Booking Policy.
Does the apartment include bills?
Rent generally includes water and electricity grid fees, please consult your exclusive consultant for details.
How to pay the deposit? Will there be a refund?
The deposit will be open for payment 10 days before the start of the contract. Since the standards of each apartment building are different, the amount of the deposit and whether it needs to be paid will vary. Please log in to your payment interface to check whether you need to pay the deposit and the corresponding amount. When moving out of the apartment later, the apartment will determine the refund amount of the deposit based on the property status of the room.
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What if my course is canceled/postponed for the 21/22 academic year?
Please consult your dedicated consultant for details.
I have a special discount for the apartment when I make a reservation, how can I redeem it?
Please refer to the corresponding activity details provided by the apartment when you make a reservation, and then please accept the corresponding details with the apartment.
What should the room do if the UK government issues a travel ban?
Please consult your dedicated consultant for details.
When can I move into the apartment?
A few weeks before you arrive at the dormitory, the management team of the dormitory will invite you to register for check-in time, and the apartment will send you an optional check-in timetable as soon as possible. You can also log in to the student portal of the apartment to complete the registration in the system.
Can I live with my friends?
Some rooms are not available for double occupancy. If you want to choose two rooms in the same flat, tell the consultant when you book, and she will try to arrange it for you.
Can I have pets?
No, pets of any size are not allowed.
Can I bring friends over for the night?
It is okay to bring a friend to stay for one night, and you need to report to the apartment if you exceed this time.
How do I report for repairs?
Log in to your Student Portal, and then register for repairs, and the follow-up apartment team will respond as soon as possible. For details, please refer to the detailed information about maintenance in the Student Handbook provided by the apartment.
Can I book a room if I'm under 18?
Yes, just make sure you are at least 18 years old when you cancel the lease. In this case, you must inform your exclusive consultant in advance.
Can I smoke indoors?
No, all apartments are non-smoking. If you need to smoke, please go to the smoking area set up in the apartment.
Can I store luggage at the apartment?
No, before the students actually check in, the apartment does not provide the service of storing luggage on behalf of the students; after checking in, students can ask the front desk
Do I need to clean the room when I check out?
The apartment will be responsible for the cleaning of the room before moving in. After the students move in, the students need to be responsible for the cleaning of the room
What is a guarantor?
The guarantor must be a British national and have an international tax number. If there is no British guarantor, rent needs to be paid in full.
Can I check in early?
If you need to check in early, please contact your consultant teacher. If the apartment has vacancies for the corresponding lease period, you can arrange early check-in after accepting the corresponding extra rent.
Do I need to pay land tax?
If you are an eligible full-time student, you will be exempt from paying land tax. You must provide proof to the apartment that you are a full-time student
When can I check in?
You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.
How do I collect my access card?
After completing the check-in process at the front desk, you can get the key card from the apartment front desk
Can someone else get the key card for me?
No, for security reasons, your key card can only be collected by yourself.
Can I keep pets inside the apartment?
No, no pets are allowed in the apartment.
What should I do if I need to report for repair?
Contact the apartment (send email, WeChat or go to the front desk) to report for repairs
Can I smoke inside the room?
The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.