Please enter the Student Portal interface of your apartment, click Review My Offer to enter the contract review interface, or open the contract you saved, and check the rent payment deadline on the contract. Please pay the rent before the due date.
Is an installment purchase possible?
No installments unless there is a UK-based guarantor
How to pay rent?
1. Bank remittance: Please contact the apartment to obtain the receiving account information under the guidance of the consultant, and then complete the corresponding payment in the bank. Please note your name and ID to facilitate the identification of the apartment, and the wire transfer will take several working days to arrive, so you need to arrange payment in advance. 2. Payment by phone: call the apartment and provide your visa or master credit card account information to complete the payment.
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When is the due date for rent payment?
Please enter the Student Portal interface of your apartment, click Review My Offer to enter the contract review interface, or open the contract you saved, and check the rent payment deadline on the contract. Please pay the rent before the due date.
Is an installment purchase possible?
No installments unless there is a UK-based guarantor
How to pay rent?
1. Bank remittance: Please contact the apartment to obtain the receiving account information under the guidance of the consultant, and then complete the corresponding payment in the bank. Please note your name and ID to facilitate the identification of the apartment, and the wire transfer will take several working days to arrive, so you need to arrange payment in advance. 2. Payment by phone: call the apartment and provide your visa or master credit card account information to complete the payment.
さらに表示
When I make a reservation, is the deposit I paid a deposit? How to refund?
A deposit is required for this apartment reservation, and the deposit will be refunded after check-out if there is no major damage to the room.
Can I move in before paying the rent?
All rent due must be paid upon check-in. The account must be fully paid before the front desk can check in
Can I check in early?
Students who need to check in early, please contact the corresponding consultant. If the apartment has vacancies for the corresponding lease period, you can arrange early check-in after accepting the contract and paying the extra rent
Do I need to pay property taxes?
If you are an eligible full-time student, you will be exempt from paying housing tax. Proof of housing tax exemption must be provided by the university, if you do not have this on check-in because you have not registered for a course, please ensure you have the university name and student ID number with you.
When can I check in?
You can check in at the beginning of the contract. If you arrive at the apartment during non-working hours, it is best to inform the apartment in advance so that the apartment can arrange check-in.
How do I collect my access card?
After completing the check-in process at the front desk, you can get the key card from the apartment front desk
Can someone else get the key card for me?
No, for security reasons, your key card can only be collected by yourself.
Can I keep pets inside the apartment?
No, no pets are allowed in the apartment.
What should I do if I need to report for repair?
1. Reporting repairs by using the apartment software 2. Reporting repairs through the front desk of the apartment
Can I smoke inside the room?
The apartment is non-smoking for safety reasons and has smoke alarms. If you need to smoke, please ask the front desk of the apartment where the corresponding smoking area is located.