What do I need to do before checking out the Falkland House?
You need to ensure that your room and kitchen are clean and tidy, and all items should be emptied. Then, you need to sign at the reception desk and you can leave.
If my room needs repair, then how should I report it to the on-site team of Falkland House Liverpool
Seven days after your check-in, Falkland House will ask you to send a list that needs to be filled out. Any problems you find can be reported to the staff. They will study how to help you solve the problem. During your stay, you can also record these issues through the StuRents app, and the property management team will help you solve the problems you encounter.
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When will the room inspection be conducted in the Falkland House Liverpool?
You will undergo 3 to 4 room inspections each year, and the time of each inspection will be notified to you in advance by the on-site team.
What do I need to do before checking out the Falkland House?
You need to ensure that your room and kitchen are clean and tidy, and all items should be emptied. Then, you need to sign at the reception desk and you can leave.
If my room needs repair, then how should I report it to the on-site team of Falkland House Liverpool
Seven days after your check-in, Falkland House will ask you to send a list that needs to be filled out. Any problems you find can be reported to the staff. They will study how to help you solve the problem. During your stay, you can also record these issues through the StuRents app, and the property management team will help you solve the problems you encounter.
さらに表示
When will the room inspection be conducted in the Falkland House Liverpool?
You will undergo 3 to 4 room inspections each year, and the time of each inspection will be notified to you in advance by the on-site team.
There are damaged items in the kitchen of Falkland House. Do I need to compensate?
You are responsible for damaging the items in the room and the public areas of Falkland House in Liverpool. The kitchen is a public space, and all people share the rest for it's one person bears all the responsibility, and all the expenses should be shared among all the members of the apartment.
Do I need to pay the municipal tax in Falkland House?
As a full-time student, you don't need to pay municipal taxes. You only need to contact "Student Services" to obtain the "Municipal Tax Exemption Certificate" and submit it to the accommodation team. You must pay taxes if you don't have a municipal tax exemption certificate.
How do I report a room maintenance issue?
Within 7 days of your arrival you will receive a checklist to complete and any issues you may find can be reported to property staff – who can then resolve them for you.
Can I have a friend stay overnight?
Your guests are more than welcome to accompany you and the apartment asks that you let the apartment team know and that your roommates are also considered. You are solely responsible to your guests and will be held liable for any complaints or damages caused by them.
When should I check out?
Your final check-out date is the end date of the tenancy. You can leave before the tenancy end date, you just need to sign at reception to inform the on-site property team that you have left and do not intend to return.
Can I leave items in the room if I have booked the room for the next year?
If you have booked accommodation for the next year, but your current lease ends before the next lease begins, you will need to contact the on-site team to arrange a summer short-term lease to fill the gap.
Can the apartment store my luggage after I move out?
No, nothing can be stored in the apartment after you leave, so take everything that is yours, or contact a storage company to assist.
When can I get my deposit back?
Your deposit will be returned to you within 30 days of the end of the rental period and you will be reminded if there are any deductions. DPS will contact you to arrange a refund.
Can I pay in installments?
If you have a UK guarantor you can choose to pay in 4 or 9 installments, if you do not have a guarantor you will need to pay in full before arrival.
Can I pay by bank transfer?
If you are an international student and cannot pay by direct debit or card then we have the option of bank transfer. Be aware that many banks charge a "transfer fee" and you will need to make sure that the money you send covers both the transfer fee and the full rent.
When can I check in?
From the very beginning of your tenancy with an apartment, your room is cleaned and ready to go, and you don't have to check in on the start date of your tenancy agreement.
Can the apartment store my luggage before my arrival?
The apartment cannot store any items until your arrival.