The Depot Exeter is a 7-minute walk to the University of Exeter St Luke's Campus and a 16-minute walk to the main campus, and a 5-minute cycle or a 7-minute bus to Exeter College.
Where is The Depot student accommodation Exeter located?
The Depot student accommodation Exeter is located at Bampfylde Street, Exeter EX1 2FW, where you can walk into the centre of town and be in a restaurant or a bar in 15 minutes.
Can I choose a certain room at The Depot Exeter?
Sure, you can choose the floor, flat and room numbers should you wish to.
How close is The Depot Exeter to the university?
The Depot Exeter is a 7-minute walk to the University of Exeter St Luke's Campus and a 16-minute walk to the main campus, and a 5-minute cycle or a 7-minute bus to Exeter College.
Where is The Depot student accommodation Exeter located?
The Depot student accommodation Exeter is located at Bampfylde Street, Exeter EX1 2FW, where you can walk into the centre of town and be in a restaurant or a bar in 15 minutes.
Can I choose a certain room at The Depot Exeter?
Sure, you can choose the floor, flat and room numbers should you wish to.
What is the cancellation policy for The Depot Exeter?
There is a 5-day "cooling off" period. This means that, should you need to, you can cancel your booking within 5 days of signing your tenancy agreement, as long as you have not yet moved in. If you need to cancel after the "cooling off' period, the apartment allows it in certain circumstances, like if your UK visa is refused or you don't make the grades for your chosen university. Just make sure to send the apartment team your UCAS notification or visa refusal documentation within 72 hours of receiving it.
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What room types are available at The Depot Exeter?
The Depot Exeter provides en-suites, studios, duplex apartments, and one-bed apartments, designed to cater to various lifestyles.
What's included in the room at The Depot Exeter?
There is a small double bed, a workspace, spacious storage, and an en-suite shower room. There is a shared kitchen and living spaces in all en-suites, and a mini kitchen in all studios.
What's included in the rent at The Depot Exeter?
Superfast broadband, WiFi, contents insurance, and all-inclusive bills are all included in the rent.
What facilities are on-site at The Depot Exeter?
The Depot Exeter has social spaces, games room, free gym, study rooms, laundry facilities, and outdoor social space.
How secure is The Depot Exeter?
The Depot Exeter has CCTV throughout the whole building, and a security team on site 24/7.
How close is The Depot Exeter to the city centre?
The Depot Exeter is a 15-minute walk from the city centre.
Are there any supermarkets near The Depot Exeter?
To buy groceries and daily necessities, The Co-op Food (2 mins), 168 Oriental Supermarket (1 mins), Yonk Asian Foods (1 mins), and Morrisons Daily (2 mins) are a less than 5-minute walk.
How close is The Depot to public transport?
Exeter Bus Stop and Cheeke Street stop are just downstairs, and St. David's train station is reachable by a 13-minute bus.
Can we make a group reservation for The Depot Exeter?
Of course. For locations with cluster apartments, it’s easy to arrange bookings with friends. You just need to let us know who you want to live with, and we will do our best to accommodate you. Please note that this depends on room availability, and booking in advance will make it easier to arrange.
How can I find out who I will be living with?
For privacy reasons, we will not disclose names, but you can find out who you will be living with, such as their gender, grade, and school, by checking the resident group shared before move-in or by asking your apartment team.
When can I move in to The Depot Exeter?
About two months before your move-in date, you will be invited to schedule your move-in time. You can choose the time that works best for you. If you have any special needs regarding accessibility or transportation arrangements, please let us know at this time.
Do I need to pay any deposit?
Unlike other providers, we do not require a deposit to secure your reservation. However, we do require rent to be paid in advance, and this amount will be deducted from your first month's rent (think of it as a gift to yourself when you arrive in September!).
What is the cancellation policy at The Depot Exeter?
We have a 5-day "cooling-off period." This means that if you need to cancel your booking, you can do so within 5 days after signing the lease contract, as long as you haven't moved in yet. If you need to cancel after the cooling-off period, we may allow cancellations in certain cases, such as if your UK visa is refused or if you do not meet the entry requirements for your target university. Please ensure to provide the UCAS notification or visa refusal documents within 72 hours of receiving the notice. You can also transfer your lease to another suitable tenant. If a suitable replacement is found, we will conduct a qualification review, and if approved, they will take over the lease agreement.
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What should I do if I have special requirements?
We offer permanently accessible rooms and temporarily adjustable rooms to meet your needs. For more information, please contact your apartment team directly.
What should I do if my student loan is late?
If your loan is late, please contact the apartment team at your location, and they will provide you with advice.
How should I pay the rent for The Depot Exeter?
You can log in to the Concurrent Portal using your reference number and password to pay your rent. You can choose to make the payment via direct debit or bank transfer.
How can I pay rent as an international student?
As an international student, you can make payments through bank transfer (Transfermate) or credit card (please note there may be transaction fees). For more information, please refer to your booking documents or contact your apartment team.
Can I bring pets to The Depot Exeter?
While we love pets, unfortunately, pets are not allowed unless they are registered service animals. We apologize for the inconvenience!
Can I let guests stay in my room?
Yes, but please do not invite guests to stay for more than three nights, and make sure to confirm with your roommate first.
Will my student apartment be cleaned?
When you arrive, your student room and the shared areas of the apartment will be kept very clean. After that, the cleaning will be your own responsibility. If you have any questions or need advice, please contact our apartment team.
How to report a maintenance issue?
If you need repairs, you can report any maintenance issues through the Concurrent App, and our apartment team will address your request as soon as possible!
Can I smoke at The Depot Exeter?
All of our student accommodations are smoke-free, including all types of e-cigarettes. You can smoke in the designated smoking areas outside the building or in the courtyard.
How to connect to the internet?
All our locations have wireless internet coverage throughout the building. Upon arrival, you just need to connect your device to the wireless network. If you prefer, you can also choose to connect via Ethernet by plugging into the network wall socket in your room.
What items are prohibited on the premises?
For health and safety reasons, we do not allow the following items: candles, oil burners, deep fryers, and any electrical equipment that does not comply with UK standards and regulations. We also cannot accommodate electric scooters or similar items. Please do not bring these items, as you will be asked to remove them.
Will someone come into my room?
We will conduct room inspections three times a year and occasionally perform health and safety checks. During these inspections, we need to enter your room. However, we will notify you at least 24 hours in advance and will knock on the door and introduce ourselves before entering.
How big is the fridge in the studio? Is there freezer space?
All the studio apartments come with a small refrigerator that includes a freezer compartment.
Can I bring a rice cooker/pressure cooker?
Please avoid carrying these items (or items with similar voltage). Their high voltage can be hazardous and may result in electric shock.
Do you provide airport pickup and drop-off services?
We do not provide airport transfer services. However, all our locations have convenient transportation connections. Depending on your location, you can take public buses, trains, and taxis.
Is there a lease takeover service? What is the application process?
Currently, we cannot guarantee that there will be lease takeover applications in the future. Please contact our apartment team for the latest information.