Vita Student Portland House, エクセター | Premium | 51 週
5.0
一般的なサービスが期待を超えた場合、それに何の問題もありません。
一般的なサービスが期待を超えた場合、それに何の問題もありません。
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申**
University of Exeter
Vita Student Portland House, エクセター | Classic | 51 週
5.0
海外での一年間に最も快適な避難所を提供し、市の中心に近く、美しい思い出でいっぱいです。
海外での一年間に最も快適な避難所を提供し、市の中心に近く、美しい思い出でいっぱいです。
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朱**
University of Exeter
Vita Student Portland House, エクセター | Premium Plus | 44 週
5.0
とても良い、現地のサービスに非常に満足しています
とても良い、現地のサービスに非常に満足しています
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张**
University of Exeter
Vita Student Portland House, エクセター | Classic | 52 週
5.0
受付は非常に丁寧で、環境はとても良く、立地は素晴らしいです。
受付は非常に丁寧で、環境はとても良く、立地は素晴らしいです。
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管**
University of Exeter
Vita Student Portland House, エクセター | Premium Plus | 51 週
5.0
理想的な位置、高品質のアパートメントサービス
理想的な位置、高品質のアパートメントサービス
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陈**
University of Exeter
Vita Student Portland House, エクセター | Deluxe | 52 週
5.0
悪くない、このアパートは市中心にとても便利です。
悪くない、このアパートは市中心にとても便利です。
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薛**
University of Exeter
Vita Student Portland House, エクセター | Premium | 52 週
5.0
ここは非常に中心地に近く、生活はとても便利です。
ここは非常に中心地に近く、生活はとても便利です。
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邓**
University of Exeter
Vita Student Portland House, エクセター | Premium | 52 週
5.0
この城は廃墟ですが、他は全て大丈夫です。
この城は廃墟ですが、他は全て大丈夫です。
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刘**
University of Exeter
Vita Student Portland House, エクセター | Premium | 51 週
5.0
全体的には悪くない ~ 朝食は普通です。
全体的には悪くない ~ 朝食は普通です。
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全レビュー
£265 /週
£269
Advance rent 2 weeks’ 家賃
最低価格保証
ハウスルール
Vita Student Portland House よくある質問
What's included at Vita Student Portland House?
Vita Student Portland House student accommodation near Exeter University is all-in. Free breakfast, utility bills, private bookable spaces, free-to-use bikes, on-site gym, housekeeping, regular events, and much more are all included when you move in.
How close is Vita Student Portland House to the University of Exeter?
Vita Student Portland House is ideally located for students at the University of Exeter, and is just a 10/15-minute walk from the main campus.
What amenities does Vita Student Portland House offer?
Vita Student Portland House offers a spacious hub, gym, pool table, free weekday breakfast, free events, private study room, laundry room, coffee lounge, bike storage, superfast WiFi, free bi-weekly housekeeping, free tea & coffee, online doctor service, CCTV, and 24/7 onsite team.
What's included at Vita Student Portland House?
Vita Student Portland House student accommodation near Exeter University is all-in. Free breakfast, utility bills, private bookable spaces, free-to-use bikes, on-site gym, housekeeping, regular events, and much more are all included when you move in.
How close is Vita Student Portland House to the University of Exeter?
Vita Student Portland House is ideally located for students at the University of Exeter, and is just a 10/15-minute walk from the main campus.
What amenities does Vita Student Portland House offer?
Vita Student Portland House offers a spacious hub, gym, pool table, free weekday breakfast, free events, private study room, laundry room, coffee lounge, bike storage, superfast WiFi, free bi-weekly housekeeping, free tea & coffee, online doctor service, CCTV, and 24/7 onsite team.
Where is the nearest public transport to Vita Student Portland House?
Vita Student Portland House is less than a 10-minute walk from Exeter Central Train Station, and there are bus stops outside the building that allow you to get around the city easily.
What shops are close to Vita Student Portland House Exeter?
Vita Student Portland House student accommodation is located in Exeter city centre, meaning that all of Exeter's shops and essentials are at your doorstep.
What is the Advance License Fee Payment that I paid during the booking?
When booking an apartment, you need to pay a deposit of 2 weeks' rent, which will be deducted from the total amount of the rent. Payment can be made using a UK card, Visa or MasterCard, or via RMB through your order on uhones.com.
Can I smoke inside the room?
For safety reasons, smoking is not allowed in the apartment, and there are smoke detectors installed. If you need to smoke, please ask the apartment front desk about the designated smoking area.
Can someone help me collect the key card?
No, for security reasons, you can only collect your access card in person.
How much is the deposit?
At Portland House, no deposit is required; the amount you need to pay when booking is a reservation fee, which will be deducted from your total rent.
When can I check in?
You can check in as soon as the contract starts. If you arrive at the apartment outside of working hours, it’s best to inform the apartment in advance so they can arrange your check-in.
How can I collect my door card?
After completing the check-in process at the front desk, you can collect the key card from the apartment reception.
Can I drive to the apartment to check in?
All the apartments are located in the city center, very close to the university, and public transportation is easily accessible. At the same time, the developers considered the environmental impact of cars when constructing the apartment buildings. Therefore, due to the advantages of location and transportation, there is no parking lot at the apartments. Additionally, in some residential areas of the apartments (such as Exeter), parking is prohibited within 1.5 kilometers of the dormitory area.
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Do I need to pay property tax?
If you are a qualified full-time student, you will be exempt from paying property taxes. You must provide the apartment with proof that you are a full-time student.
When is the rent payment deadline?
Log in to the student portal of the apartment and check your payment plan on the booking page. Additionally, the apartment will indicate this on the contract. After successful booking, the apartment will send a contract to your email, so make sure to save it!
What kind of people can be guarantors?
Portland House apartments offer rent installments without the need for a guarantor.
What should I do if something is broken or malfunctioning in my room?
You can conveniently report maintenance issues from the comfort of your room using the mobile app provided by the apartment! Just fill out a maintenance request form and you can also add a picture. The equipment manager in the apartment will respond as soon as possible. Alternatively, you can go downstairs and talk to the customer service team at the front desk about the issue, and they will be happy to help.
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Can I keep pets in the apartment?
No, the apartment does not allow any pets.
Can I smoke in the room?
No. According to the lease agreement, smoking is strictly prohibited in the apartment. Each apartment has designated smoking areas; please smoke there.
Where can I do my laundry?
All dormitories have laundry rooms in the apartment building, equipped with washers and dryers. The cost for each wash is around £2.70, and each dry is about £1.20. You can use the apartment's mobile app to check if your laundry is done and see when the machines are available! The laundry room is open 24 hours a day.
How to pay the rent?
The apartment supports account login, allowing payments through the partnered TransferMate platform or via bank wire transfer.
1. Payment using the TransferMate platform: Please log in to your apartment personal account, then select "Pay Now" on the Booking page to be redirected to the TransferMate payment interface. Fill in the relevant information and complete the payment. Please note that this payment method means you pay TransferMate, and after TransferMate receives the payment from the student, it will then pay VITA STUDENT. Therefore, the expected processing time for the payment to be credited is around 3-5 working days. Any delays may occur due to public holidays in both China and the UK.
2. Payment via bank wire transfer: VITA currently accepts bank wire transfers, either through Chinese wire transfers or UK bank accounts. UK wire transfers generally take about 1 week to process, while Chinese wire transfers typically require 1-2 weeks. Please note that VITA does not have a bank account in China, only a company account in the UK. Please use VITA’s official account for the wire transfer and strictly follow VITA's information, avoiding trusting any information provided by third parties.
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What fees do I need to pay?
The fees you need to pay include a deposit (to be paid at the time of booking, amounting to 2 weeks' rent) + the remaining rent. All utilities, including water, electricity, heating, and Wi-Fi, are included in the rent, as well as breakfast on weekdays.
Can couples live here?
The apartment welcomes couples, but the price will be slightly different. Currently, there is a 20% extra charge on rent for double occupancy.
Who should I contact if there's an issue with the internet?
You can contact the staff in the apartment and fill out a repair request, or you can reach out to the apartment's internet service provider, Ask4. The tech support phone number for Ask4 is (UK phone) 0114 303 3232. They have specially trained staff who can quickly resolve internet issues.
What should I do if I need to request a repair?
1. Submit repair requests online using the apartment app or your apartment account.
2. Contact the apartment front desk to request repairs.
What is a guarantor?
A guarantor refers to a person who is over 18 years old, able to share the financial responsibility of renting with you, and can pay your rent if, for any reason, you are unable to pay it to the apartment. If you choose to pay your rent in two or four installments when booking, you will need a guarantor. They must agree to be your guarantor and sign the rental documents. The apartment management has the right to seek unpaid rent from that guarantor. Therefore, it's essential to ensure that your guarantor understands the obligations they are taking on.
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Can I move into the room early?
This depends on your usage of the booked room. You can send an email in English to the apartment management team at CustomerEngagement@vitastudent.com.
What is the Advance License Fee Payment that I paid when I made my reservation?
When booking an apartment, a deposit of 2 weeks' rent is required. The deposit will be deducted from the total amount of the rent. The payment methods accepted are UK debit cards, Visa or MasterCard credit cards.
Can I view the house?
Please contact the consultant to schedule a property viewing. Arrangements can be made based on the results from the apartment. Click to enter the apartment introduction page, where you will find pictures/videos/live streams of the apartment and rooms. Some of the materials were shot on-site by our team for your reference.
What does the maintenance coverage include?
If it is natural wear and tear, such as problems with room appliances or needing to replace light bulbs, these can be handled by the apartment maintenance. However, if it is caused by human damage, like flooding the room with water, then repairs need to be done by yourself.
What does the rent include? Are there any additional fees to pay?
The rent includes utilities such as water, electricity, internet, and heating.