West Wing Cardiff is a 10-minute walk to the University of South Wales, and a 22-minute walk to Cardiff University.
What's included in the rent at The West Wing Cardiff?
At The West Wing Cardiff, your rent includes all utilities, broadband, WiFi, and contents insurance.
What amenities does West Wing Cardiff offer?
West Wing Cardiff offers a multimedia lounge, social spaces, games room, free gym, study rooms, laundry facilities, and outdoor social space.
How close is West Wing Cardiff to universities?
West Wing Cardiff is a 10-minute walk to the University of South Wales, and a 22-minute walk to Cardiff University.
What's included in the rent at The West Wing Cardiff?
At The West Wing Cardiff, your rent includes all utilities, broadband, WiFi, and contents insurance.
What amenities does West Wing Cardiff offer?
West Wing Cardiff offers a multimedia lounge, social spaces, games room, free gym, study rooms, laundry facilities, and outdoor social space.
How secure is West Wing Cardiff student accommodation?
West Wing Cardiff has CCTV and a security team to ensure your safety and reassurance 24/7.
Can I choose a certain room at West Wing Cardiff?
Of course, you can choose the floor, flat, and room numbers you want, just tell us when booking.
Can I order bedding and kitchen packs at West Wing Cardiff?
Sure, you can order with the accommodation partner unititout.com, and your order will be delivered straight to your accommodation. Also, you can save 10% by using the promotion code HERE10.
Can we make a reservation as a group?
Of course! For locations with cluster apartments, it’s easy to arrange bookings with friends. You just need to let us know who you want to live with, and we will do our best to accommodate you. Please note that this depends on room availability, and booking in advance will make it easier to arrange.
How can I find out who I will be living with?
For privacy reasons, we will not disclose names, but you can find out who you will be living with, such as their gender, year, and school, through the resident group shared before your move-in or by asking your apartment team.
When can I move in?
About two months before your move-in date, you will be invited to schedule your move-in time. You can choose a time that works best for you. If you have any special requirements regarding accessibility or transportation arrangements, please let us know at this time.
Do I need to pay any deposit?
Unlike other providers, we do not require a deposit to secure your booking. However, we do need rent to be paid in advance, which will be deducted from your first month's rent (think of it as a gift to yourself when you arrive in September!).
What is the cancellation policy at West Wing Cardiff?
We have a 5-day "cooling-off period." This means that if you need to cancel your booking, you can do so within 5 days after signing the lease agreement, as long as you haven't moved in yet. If you need to cancel after the cooling-off period, we may allow cancellations in certain cases, such as if your UK visa is denied or if you do not meet the academic requirements for your target university. Please ensure you provide the UCAS notification or visa denial documents within 72 hours of receiving notification. You can also transfer your lease to another suitable tenant. If a suitable replacement is found, we will conduct a qualifying review, and once approved, they will take over the lease agreement.
さらに表示
What should I do if I have special requirements?
We offer permanent accessible rooms and temporary adjustable rooms to meet your needs. For more information, please reach out directly to your apartment team.
What should I do if my student loan is late?
If your loan is late, please contact the apartment team at your residence, and they will provide you with guidance.
How should I pay the rent for The West Wing?
You can pay your rent by logging into the Concurrent Portal using your reference number and password. You can choose to make the payment via direct debit or bank transfer.
How can I pay rent if I am an international student?
As an international student, you can make payments via bank transfer (Transfermate) or credit card (please note there may be transaction fees). For more information, please refer to your booking documents or contact your apartment team.
Can I bring pets to West Wing Cardiff?
While we love pets, unfortunately, pets are not allowed unless they are registered service animals. We apologize for the inconvenience!
Can I let guests stay in my room?
Sure, but please do not invite guests to stay for more than 3 nights in a row, and make sure to confirm with your roommate first.
Will my student apartment be cleaned?
When you arrive, your student room and the shared areas in the apartment will be kept very clean. After that, you will be responsible for the cleaning. If you have any questions or need advice, please contact our apartment team.
How to report a maintenance issue at West Wing Cardiff?
If you need maintenance, you can report any maintenance issues through the Concurrent App, and our apartment team will address your request as soon as possible!
Can I smoke?
All of our student accommodations are smoke-free, including all types of e-cigarettes. You can smoke in the designated smoking areas outside the building or in the courtyard.
How to connect to the internet at The West Wing Cardiff?
All of our locations have wireless internet coverage throughout the building. Upon arrival, you just need to connect your device to the wireless network. If needed, you can also choose to connect via Ethernet by plugging into the network wall socket in your room.
What items are prohibited from being brought into the venue?
For health and safety reasons, we do not allow the following items: candles, incense burners, deep fryers, and any electrical equipment that does not comply with UK standards and regulations. We also cannot accommodate electric scooters or similar items. Please do not bring these items, as you will be asked to remove them.
Will anyone enter my room?
We conduct room inspections three times a year and occasionally carry out health and safety checks. During these inspections, we will need to enter your room. However, we will notify you at least 24 hours in advance and will knock on the door and introduce ourselves before entering.
How big is the refrigerator in the studio? Does it have freezer space?
All studios are equipped with a small refrigerator that has a freezer compartment.
Can I bring a rice cooker/pressure cooker to West Wing Cardiff?
Please avoid carrying these items (or items with similar voltage). Their high voltage is dangerous and may cause electric shock.
Do you offer airport transfer services?
We do not offer airport transfer services. However, all our locations have convenient transportation connections. Depending on your location, you can use public buses, trains, and taxis.
Is there a lease takeover service? What is the application process?
Currently, we cannot guarantee that there will be any takeover applications for leases in the future. Please contact our apartment team for the latest information.