To make a reservation, you need to pay a deposit, then confirm the contract and bind a guarantor card for future rent payments.
Can I park in the apartment?
No, the apartment does not come with parking facilities.
When is the rent payment deadline?
The payment deadline for the regular course contracts booked for within 51 weeks in 2024 is approximately August 2024. Please refer to the contract for the specific date, which is subject to the explanation from the apartment provider.
What is the booking process like?
To make a reservation, you need to pay a deposit, then confirm the contract and bind a guarantor card for future rent payments.
Can I park in the apartment?
No, the apartment does not come with parking facilities.
When is the rent payment deadline?
The payment deadline for the regular course contracts booked for within 51 weeks in 2024 is approximately August 2024. Please refer to the contract for the specific date, which is subject to the explanation from the apartment provider.
Can my partner and I share a room or a studio apartment since we are both students?
Some apartment types are available for double occupancy, with an additional charge of 25%.
What are the differences between booking through uhomes.com and other methods?
1) You can receive attentive and professional consulting services.
2) You can book exclusive listings from uhkomes.com (subject to availability at the time of your booking).
3) You can enjoy the best package deals online, including but not limited to rent discounts, rent credit offers, exclusive cashback offers from uhkomes.com, special assistance offers from uhkomes.com, additional service discounts, referral rewards, and for details on package deals, please consult your advisor.
4) We offer a lowest price guarantee. If you book on another apartment platform and find the same apartment at a lower price, you can book through our platform, and we will match that low price for you (please see the lowest price guarantee terms for details).
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Due to the delay, I have communicated with the apartment about the Flexible Booking Policy. When sho
Due to the Flexible Booking Policy being reviewed and decided on a case-by-case basis by the apartment, there are no strict uniform standards. Please confirm the modified payment amount and payment deadline with the apartment separately after your application for the Flexible Booking Policy is successful.
How to pay the deposit? Will it be refunded?
The deposit is paid to the apartment when you book the room. Later, upon check-out, the apartment will determine the amount of the deposit to be refunded based on the condition of the property.
What should I do if I want to terminate the agreement and move out?
If you wish to terminate your lease, you must notify the consultant or the apartment in writing, and you must complete the apartment's sublease form. You will remain responsible for the rent until a new tenant is found or the lease term ends, whichever comes first. We cannot guarantee finding another tenant, as this clearly becomes more difficult as the academic year progresses. Please note that you will also need to pay any management fees arising from the reassignment of the lease. Please refer to the apartment's sublease terms.
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Can I have guests?
Unless otherwise stated, bedrooms are for single occupancy only. Management may permit occasional overnight guests at their discretion, provided it does not disturb or inconvenience other residents. You will be fully responsible for the behavior and actions of your guests.
Can I have pets in the room?
No, no pets are allowed in the apartment.
Check-out process?
You must move out of the room by 11 AM on the Tenancy End Date stated in the contract. Any items left in the room will be considered abandoned by the apartment, and a cleaning fee will be charged.
When can I move in?
You can move in on the lease start date or after. The apartment will notify you with the relevant information and corresponding time for check-in as your move-in date approaches.
What is the Key collection pass for checking in?
Please log in to your apartment account. As your check-in date approaches, you can click on Key Collection Pass to download and print it, then bring the document with you for check-in. Please note that this feature will only be available after you complete the Begin induction.
What is the Key collection pass for check-in?
Please log into your apartment account. When it's close to your move-in date, you can click on Key Collection Pass to download and print it, which you can then bring with you during check-in. Please note that this feature will only be available after you complete the Begin induction.
How will I get to know other students in the same apartment?
You might want to find someone to live with or get to know other students in the apartment building, and you can seek help on the apartment's Facebook page.
How to pay rent?
The apartment supports two payment methods: guarantor card auto-debit payment and bank wire transfer.
1. Guarantor Card Auto-Debit: On the payment deadline, the apartment will automatically deduct the rent from the guarantor card you have linked according to the payment plan. Please ensure that there are sufficient funds available on the payment day and that your card-issuing bank supports this transaction.
2. Bank Wire Transfer: If your guarantor card cannot be used for rent payment, please arrange a bank transfer in advance. Before making the payment, communicate with your bank to confirm what materials you need to bring for the wire transfer, and make sure to have the necessary documents ready. Additionally, ask the bank to calculate the corresponding transfer fee to ensure the full rent amount is received. Please strictly use the bank information provided by the apartment for the payment (if you haven't received the bank account details from the apartment and plan to use wire transfer for rent, please email the apartment in advance to obtain the official payment information), and include the appropriate reference information. Be cautious and do not trust any third party providing payment accounts. Lastly, ensure the full rent amount is received and send the remittance slip to the apartment for them to verify the transaction.
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The online system is asking me to "make an immediate payment." What does this mean?
Don't worry. By clicking "Pay Now," you will only submit your details to the secure payment gateway of the card processing center. Payment will be made only on the specified date, and the full amount will not be charged on the scheduled day.