Yes, we will try to put you and your friends together where possible. When applying for student accommodation at Mercury House, you should let us know your preferences, including the names of your friends, and we will contact you to confirm your request.
Can I cancel the contract after signing it?
Note that once you have signed the contract with the apartment, unless due to exceptional circumstances, you will be bound to the contract and bear your rent unless you are able to find another tenant to take over your room contract. If you are concerned (due to visa issues etc.) that you may not be able to stay, please contact your Accommodation Manager as soon as possible.
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Will my room of Universal Student Living Mercury House be cleaned?
Your accommodation will be cleaned prior to your arrival. Once you move in, you will be responsible for cleaning the room as well as the shared areas within the suite.
Can I live with my friend in Mercury House?
Yes, we will try to put you and your friends together where possible. When applying for student accommodation at Mercury House, you should let us know your preferences, including the names of your friends, and we will contact you to confirm your request.
Can I cancel the contract after signing it?
Note that once you have signed the contract with the apartment, unless due to exceptional circumstances, you will be bound to the contract and bear your rent unless you are able to find another tenant to take over your room contract. If you are concerned (due to visa issues etc.) that you may not be able to stay, please contact your Accommodation Manager as soon as possible.
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Will my room of Universal Student Living Mercury House be cleaned?
Your accommodation will be cleaned prior to your arrival. Once you move in, you will be responsible for cleaning the room as well as the shared areas within the suite.
What if there is a problem with heating or other services?
Contact the management team and they will arrange for a maintainer to attend and resolve the issue.
Is there an age requirement to stay in Mercury House Bournemouth?
You must be 18 years of age on or before the start date of your rental agreement.
Do I need a UK guarantor when renting Universal Student Living Mercury House?
If you want to pay your rent in installments, you will need a guarantor in the UK. If you choose to pay the gross rent in advance, you do not need a UK guarantor.
Can I end my lease early?
As a tenant with a fixed-term lease, you cannot terminate the lease early. You can find a replacement tenant for your lease as long as they take over the entirety of the contract and pay the rent in full.
Do I need to pay a deposit?
Yes, you will need to pay a deposit of £250 to secure your room. A deposit of £250 will be held as a custodial deposit with DPS (Deposit Protection Service) – https://www.depositprotection.com/
Can I smoke in Mercury House Bournemouth?
No, smoking is not allowed in the property.
Can I keep pets in Mercury House?
Unfortunately the apartment cannot accommodate pets.
Is Mercury House secure for students?
Mercury House is a safe student accommodation in Bournemouth, providing a well-managed and secure living environment. The property features multiple security measures, including 24/7 CCTV monitoring, smart door entry systems, and an on-site support team.
Are utility bills included in the rent for Mercury House?
Yes, Mercury House offers all-inclusive rent, covering water, electricity, heating, and high-speed internet. Your monthly payment covers all essential services with no hidden fees.
Does Mercury House have on-site management or maintenance support?
Yes, Mercury House has on-site management and maintenance support. The professional team is dedicated to addressing any inquiries and repair requests that residents may have. Supportive staff of Mercury House respond quickly to ensure students have a safe, comfortable, and convenient stay.
Is there WiFi at Mercury House?
Yes, Mercury House offers high-speed Wi-Fi throughout the building and in your room. The cost of internet is already included in the rent.
How close is Mercury House to local universities?
Mercury House is conveniently located near local universities and colleges. You may expect to reach the universities from Mercury House student apartment in:
Bournemouth Business School International: 1 minutes drive
Bournemouth and Poole College, Lansdowne Campus: 2 minutes drive
Bournemouth and Poole College, North Road campus: 3 minutes drive
Bournemouth International School: 3 minutes drive
Arts University Bournemouth: 10 minutes drive
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Can I choose my roommate at Mercury House Bournemouth?
Yes, you can request to choose your roommate when booking at Mercury House. If you'd like to live with your friends, you can submit the request in the application form. Please feel free to tell us your specific needs, and our rental expert will do their best to match you with the right roommate.
What facilities are available at Mercury House?
Mercury House offers diverse modern amenities and facilities, such as superfast Wi-Fi, laundry facilities, quiet study rooms, communal space for socialising, and 24/7 security. You'll have easy access to study, relax, and entertainment at Mercury House.
Can I swap my room at Mercury House?
Whether you can swap your room at Mercury House depends mainly on room availability and your move-in status. There are 2 situations based on your move-in status:
If you haven't moved in yet, your request for a room change can usually be fulfilled as long as there are available rooms. Room swaps before moving in are free of charge.
If you have already moved into Mercury House, you will need to confirm with the on-site management team about swapping rooms. Your request can be accommodated when suitable rooms are available. A service fee may apply to cover the processing.
Please note:
Room swapping is only allowed to the same room type or upgrading to a more expensive one.
Downgrading to a cheaper room type is generally not permitted.
If the staff agrees to change your room, a new contract will be sent for re-signing.