Your guests are more than welcome to accompany you and the apartment asks that you let the apartment team know and that your roommates are also considered. You are solely responsible to your guests and will be held liable for any complaints or damages caused by them.
How do I report a room maintenance issue?
Within 7 days of your arrival, you will receive a checklist to complete. Any issues you may find can be reported to property staff, who can then resolve them for you.
Can the apartment store my luggage after I move out?
No, nothing can be stored in the apartment after you leave, so take everything that is yours, or contact a storage company to assist.
Can I have a friend stay overnight?
Your guests are more than welcome to accompany you and the apartment asks that you let the apartment team know and that your roommates are also considered. You are solely responsible to your guests and will be held liable for any complaints or damages caused by them.
How do I report a room maintenance issue?
Within 7 days of your arrival, you will receive a checklist to complete. Any issues you may find can be reported to property staff, who can then resolve them for you.
Can the apartment store my luggage after I move out?
No, nothing can be stored in the apartment after you leave, so take everything that is yours, or contact a storage company to assist.
When can I get my deposit back?
Your deposit will be returned to you within 30 days of the end of the rental period and you will be reminded if there are any deductions. DPS will contact you to arrange a refund.
When can I check in?
From the very beginning of your tenancy with an apartment, your room is cleaned and ready to go, and you don't have to check in on the start date of your tenancy agreement.
When can I check out of my room?
Your latest check-out date is the end date of the tenancy. You can leave before the end date of your lease by simply signing out at the front desk, informing the property manager, or if you have something that requires an extension, please let us know in advance and pay the appropriate fee.